Arbitration is often described as a cheaper, faster alternative to going to court. That can be true, but arbitration is not free. Someone has to pay the arbitrator, the administering organization, and the other costs that come with resolving a dispute.
If you are facing a dispute under a contract with an arbitration clause, understanding who pays for what can help you decide whether and how to move forward.
The Main Costs of Arbitration
Most arbitration proceedings involve several categories of expense:
- Filing fees. Paid to the arbitration provider when a claim is submitted.
- Case management or administrative fees. Charged as the case moves forward.
- Arbitrator compensation. Arbitrators are often experienced lawyers or retired judges who bill by the hour or by the day.
- Hearing costs. Room rental, transcripts, and related expenses if an in-person hearing is held.
- Attorney fees and expert costs. The cost of your own legal representation and any expert witnesses.
The largest providers in the United States, including the American Arbitration Association (AAA) and JAMS, publish fee schedules that set out many of these charges.
Consumer vs. Commercial Arbitration
Who pays depends heavily on the type of dispute.
Consumer arbitration involves an individual and a business, such as a customer and a phone carrier. Provider rules often cap what the consumer pays for filing and require the business to cover most of the remaining administrative fees and arbitrator compensation.
Commercial arbitration involves two businesses. Fees are typically higher and may be split between the parties or assigned according to the contract. Filing fees are often tiered based on the amount of money being claimed.
Some contracts also include their own fee provisions, such as a promise by the company to reimburse filing fees for smaller claims.
Why Arbitration Fees Matter
Fees can shape the entire dispute. When a claim is relatively small, upfront arbitration costs may exceed what the claimant hopes to recover. That can discourage people from filing at all.
On the other hand, when a company requires thousands of customers to arbitrate individually, it may face fee obligations on every single claim. This dynamic has led to the rise of mass arbitration, where law firms file large numbers of individual claims at once.
Third-Party Funding and Contingency Arrangements
Many claimants never pay arbitration costs out of pocket. Instead, costs may be covered by:
- Contingency-fee law firms, which advance filing fees and expenses and recover them only if the case succeeds
- Third-party litigation funders, which finance the case in exchange for a share of any recovery
- Fee-shifting provisions, where a statute or contract requires the losing party to cover the winner’s costs
These arrangements have made arbitration practical for businesses pursuing claims against much larger companies. Advertisers weighing claims tied to recent federal antitrust rulings against Google are one example. Their advertising terms require individual arbitration, and resources like the Digital Ads Recovery Center explain how participating law firms advance filing fees and costs for eligible businesses.
Questions to Ask Before Filing
Before starting an arbitration, get clear answers to these questions:
- Which arbitration provider and rule set does the contract name?
- Is the dispute likely to be treated as consumer or commercial?
- Does the contract say who pays fees, or allow the winner to recover costs?
- Will your attorney advance costs, and are they repaid only from a recovery?
- Are there fee waivers or hardship provisions available?
Can Arbitration Costs Be Challenged?
In some situations, yes. Courts have occasionally refused to enforce arbitration clauses when the costs would be so high that they effectively prevent a person from pursuing a claim. These challenges are fact-specific and depend on the contract, the claim, and the jurisdiction.
The Bottom Line
Arbitration costs are real, but they are not always borne by the person bringing the claim. Provider rules, contract terms, contingency arrangements, and litigation funding can all shift the financial burden. Reviewing these details early can make the difference between a claim that is practical to pursue and one that is not.
Who Pays for Arbitration? A Plain-English Guide to Filing Fees and Costs
Stay connected